Shipping & Returns

Delivery & Freight Charges ($30.00)Fastway or NZ couriers North Island ( over night) South Island ( 2 days)

Special or Urgent Freight ($100.00)South Island (over night) Auckland (same day Sub60)

Delivery & Freight Charges(Only Auckland) ($25.00)Only Auckland

In-store Pickup ($0.00)Pick up address: MicroAnalytix NZ Ltd, Unit i/18 Polaris Place, East Tāmaki, Auckland 2141

DELIVERY

Delivery can take 1 – 4 working days when in stock.

Freight is in addition to the product list price and will be added to the total order.

If items are not in stock, estimated delivery can take upto 12+ weeks based on the availability with Manufacturer, location and type of freight utilised. Please contact MicroAnalytix for more details on 0800 1 289 266

RETURNS AND REFUNDS POLICY

a. In accordance with your consumer rights, in the unlikely event your product is faulty MANZ will provide a repair, replacement or a full refund in a timely manner.

b. Any goods returned for any other reason than being faulty; such as you ordered higher quantities than required, or because you changed your mind, will be at the discretion of MANZ and for credit only. This authorization from MANZ must be obtained within one week of receipt of the goods. MANZ reserves the right to approve or reject the return and may charge a discretionary fee of up to 30% of value of the goods as a restocking fee on the credit to cover operational costs.

c. Any goods returned for credit to MANZ by the Buyer must be unopened, unmarked and in a saleable condition. MANZ may reject any returned goods that do not comply with this condition unless MANZ has requested the return of the goods or the goods were defective at the time of supply and compliance is not possible.

d. Any goods that are not a standard or stocked MANZ product line that were specifically ordered by MANZ at the Buyers request will not be accepted for credit under any circumstances unless defective at the time of supply.

e. Goods returned for credit must also be accompanied by a copy of MANZ’s packing slip and/or invoice showing the Buyers name, the date of purchase and a notation clearly stating the reason for return.